Some IT problems can’t be fixed remotely. Hardware swaps, network installations, server work, new office setups — these need an engineer physically on-site. Uniserve’s On-Site Support sends a certified technician to your Hong Kong office to handle the work that hands-off troubleshooting can’t.
Whether it’s planned (a server installation, an office relocation) or unplanned (a critical hardware failure), our team arrives ready — diagnosis, parts, and fix in one visit when possible.
Our technicians are local — no waiting for someone to fly in.
We arrive prepared with diagnostics, common parts, and a clear scope so jobs get done in one trip when the problem allows.
On-site visits don’t happen in isolation — every job is logged, scoped, and handed back to the help desk so your full IT history stays in one place.
Our experience spans commercial, manufacturing, public utilities, government, banking, and education industries.
Centralized issue tracking and ticket-based support, so every problem gets logged, prioritized, and resolved.
Back to all IT support options.
Fast, secure remote troubleshooting — most issues resolved without anyone leaving a desk.
At Uniserve IT Solutions, we offer a wide range of comprehensive IT services aimed at optimizing your business operations and enhancing your IT infrastructure. From daily support to long-term strategy, our services keep you running smoothly.
Uniserve provides customers with the highest quality of IT Support Services, including help desk, on-site, and remote support.
24/7 monitoring plus server and network support — custom-fit to our partners’ needs.
Disaster Recovery, Infrastructure as a Service, and Microsoft 365 — built around your business.
Outsourced IT management, end user device management, IT planning, IT security, and incident response.
Security awareness training, cybersecurity support, phishing attack simulation, and incident response.
Fill out our brief assessment to let us know about your current setup and requirements. Our team will provide you with a tailored quote or arrange a follow-up meeting, ensuring you get exactly the support you need.
We're all about achieving the best possible result. Get Ahead With IT Today!
Unit 1 & 2, 19/F, The Strand, 49 Bonham Strand East, Sheung Wan, Hong Kong
Copyright © 2026 All Rights Reserved. Uniserve Hong Kong Ltd.
<meta content="width=device-width,initial-scale=1.0, maximum-scale=1.0, user-scalable=0" name="viewport"><script type="text/javascript" src="https://cyhipqig-zgpm.maillist-manage.com/js/optin.min.js" onload="setupSF('sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37','ZCFORMVIEW',false,'acc',false,'2')"></script><script type="text/javascript">function runOnFormSubmit_sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37(th){/*Before submit, if you want to trigger your event, "include your code here"*/};</script><style>#customForm p{display:inline;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #customForm *:not(.dateClass){-webkit-box-sizing: border-box !important;-moz-box-sizing: border-box !important;box-sizing: border-box !important;word-break:break-word;overflow-wrap: break-word;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .dateClass{-webkit-box-sizing: unset!important;-moz-box-sizing: unset !important;box-sizing: unset !important;word-break:break-word;overflow-wrap: break-word;}/*** RESPONSIVE START */@media only screen and (max-width: 200px){#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #signupMainDiv{width:220px !important;min-width:220px !important;margin: 0px auto !important;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #SIGNUP_PAGE{padding:0px !important}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .recaptcha{transform:scale(0.55);-webkit-transform:scale(0.45);transform-origin:0 0;-webkit-transform-origin:0 0;}}@media only screen and (min-width: 440px) and (max-width:600px){#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #signupMainDiv{width:440px !important;min-width:440px !important;margin: 0px auto !important;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .recaptcha{transform:scale(0.72);-webkit-transform:scale(0.55);transform-origin:0 0;-webkit-transform-origin:0 0;}}@media only screen and (min-width: 320px) and (max-width:440px){#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #signupMainDiv{width:320px !important;min-width:320px !important;margin: 0px auto !important;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .recaptcha{transform:scale(0.72);-webkit-transform:scale(0.55);transform-origin:0 0;-webkit-transform-origin:0 0;}}/* Desktops and laptops ----------- */@media only screen and (min-width : 1224px) {#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #signupMainDiv{width:600px !important;min-width:600px !important;margin: 0px auto !important;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .recaptcha{transform:scale(1.03);-webkit-transform:scale(1.08);transform-origin:0 0;-webkit-transform-origin:0 0;}}/* Large Screens */@media only screen and (min-width : 1824px) {#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #signupMainDiv{width:600px !important;min-width:600px !important;margin: 0px auto !important;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .recaptcha{transform:scale(1.03);-webkit-transform:scale(1.08);transform-origin:0 0;-webkit-transform-origin:0 0;}}/* iPads (portrait and landscape) ----------- */@media only screen and (min-device-width : 601px) and (max-device-width : 1024px) {#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 #signupMainDiv{width:600px !important;min-width:600px !important;margin: 0px auto !important;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .recaptcha{transform:scale(0.90);-webkit-transform:scale(0.90);transform-origin:0 0;-webkit-transform-origin:0 0;}}/*** RESPONSIVE END */#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .bdr_btm_hover{background-color:#f9f9f9; padding:10px;}#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .bdr_btm{padding:10px }#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37 .f14{font-size:14px}</style><div id="sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37" data-type="signupform"><input type="hidden" id="recapTheme" value="2"><input type="hidden" id="isRecapIntegDone" value="false"><input type="hidden" id="signupFormType" value="LargeForm_Vertical"><div id="customForm"><div name="SIGNUP_PAGE" class="large_form_3_css" id="SIGNUP_PAGE" style="padding: 40px 30px 30px; background-color: rgb(159, 202, 252); font-family: Arial; color: rgb(255, 255, 255); text-align: center; font-size: 14px; min-width: 240px;"><div name="" changeid="" changename="" style="margin:0px auto"><div id="imgBlock" name="LOGO_DIV" logo="true" style="width: 600px; margin: 0px auto; padding-bottom: 10px; text-align: center; padding-top: 10px;"></div></div><br><div id="signupMainDiv" style="margin: 0px auto; width: 100%; min-width: 230px; max-width: 600px;" name="SIGNUPFORM" changeid="SIGNUPFORM" changename="SIGNUPFORM"><div><div style="position:relative;"><div id="Zc_SignupSuccess" style="display:none;position:absolute;margin-left:4%;width:90%;background-color: white; padding: 3px; border: 3px solid rgb(194, 225, 154); margin-top: 10px;margin-bottom:10px;word-break:break-all"><table width="100%" cellpadding="0" cellspacing="0" border="0"><tbody><tr><td width="10%"><img class="successicon" src="https://cyhipqig-zgpm.maillist-manage.com/images/challangeiconenable.jpg" align="absmiddle"></td><td><span id="signupSuccessMsg" style="color: rgb(73, 140, 132); font-family: sans-serif; font-size: 14px;word-break:break-word"> Thank you for Signing Up</span></td></tr></tbody></table></div></div><form method="POST" id="zcampaignOptinForm" style="margin:0px;" action="https://cyhipqig-zgpm.maillist-manage.com/weboptin.zc" target="_zcSignup"><div id="SIGNUP_BODY_ALL" name="SIGNUP_BODY_ALL" style="border-color: rgb(45, 157, 158); border-width: 5px; border-style: solid;"><h1 style="border: 1px rgb(91, 91, 91); color: rgb(67, 67, 67); font-size: 17px; font-family: Arial; margin: 0px; text-align: center; padding: 20px; background-color: rgb(245, 245, 245); word-break: break-word;" id="SIGNUP_HEADING" name="SIGNUP_HEADING" changeid="SIGNUP_MSG" changetype="SIGNUP_HEADER"><span>Download Your QBR Template</span></h1><div style="padding: 20px; text-align: center; background-color: rgb(255, 255, 255); font-family: Arial; color: rgb(68, 68, 68); bottom: 2px; font-size: 11px; opacity: 1;" id="SIGNUP_BODY" name="SIGNUP_BODY"><div style="margin:0px auto;text-align:left;"><div style="line-height:1.6;" class="" changeid="SIGNUP_MSG" id="SIGNUP_DESCRIPTION" changetype="SIGNUP_DESCRIPTION">Please complete this form to download your QBR template.</div><div style="display:none;background-color:#FFEBE8;padding:10px 10px; color:#d20000; font-size:11px; margin:10px 0px;border:solid 1px #ffd9d3; margin-top:20px;" id="errorMsgDiv"> Please correct the marked field(s) below.</div><div><div style="font-size:12px; margin-top:10px;" name="fieldsdivSf" class="zcsffieldsdiv"><div style="padding:10px 0px 10px 0px;" class="zcsffield " fieldid="1543607000000000021"><div style=""><input style="height: 28px; padding: 2px; width: 97%; color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); border: 1px solid rgb(255, 255, 255); font-family: Arial; text-indent: 5px; font-size: 12px; box-sizing: border-box;" maxlength="100" placeholder="Contact Email" name="CONTACT_EMAIL" changeitem="SIGNUP_FORM_FIELD" type="email"> <span name="SIGNUP_REQUIRED" style="color:#B40000;font-size:11px;font-family:Arial;">*</span><span style="display:none" id="dt_CONTACT_EMAIL">1,true,6,Contact Email,2</span></div><div style="clear:both"></div></div><div style="padding:10px 0px 10px 0px;" class="zcsffield " fieldid="1543607000000000023"><div style=""><input style="height: 28px; padding: 2px; width: 97%; color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); border: 1px solid rgb(255, 255, 255); font-family: Arial; text-indent: 5px; font-size: 12px; box-sizing: border-box;" maxlength="100" placeholder="First Name" name="FIRSTNAME" changeitem="SIGNUP_FORM_FIELD" type="text"> <span style="display:none" id="dt_FIRSTNAME">1,false,1,First Name,2</span></div><div style="clear:both"></div></div><div style="padding:10px 0px 10px 0px;" class="zcsffield " fieldid="1543607000000000025"><div style=""><input style="height: 28px; padding: 2px; width: 97%; color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); border: 1px solid rgb(255, 255, 255); font-family: Arial; text-indent: 5px; font-size: 12px; box-sizing: border-box;" maxlength="50" placeholder="Last Name" name="LASTNAME" changeitem="SIGNUP_FORM_FIELD" type="text"> <span style="display:none" id="dt_LASTNAME">1,false,1,Last Name,2</span></div><div style="clear:both"></div></div><div style="padding:10px 0px 10px 0px;" class="zcsffield " fieldid="1543607000000000027"><div style=""><input style="height: 28px; padding: 2px; width: 97%; color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); border: 1px solid rgb(255, 255, 255); font-family: Arial; text-indent: 5px; font-size: 12px; box-sizing: border-box;" maxlength="100" placeholder="Company Name" name="COMPANYNAME" changeitem="SIGNUP_FORM_FIELD" type="text"> <span style="display:none" id="dt_COMPANYNAME">1,false,1,Company Name,2</span></div><div style="clear:both"></div></div></div><div style="padding: 10px 0px 10px 10px;" id="captchaOld" name="captchaContainer"><div style=""><div style="width: 59%; float: left; min-width: 170px; max-width: 70%;" id="captchaParent"><img src="//campaigns.zoho.com/images/refresh_icon.png" style="cursor: pointer;float:right;margin-right:4px" onclick="loadCaptcha('https://campaigns.zoho.com/campaigns/CaptchaVerify.zc?mode=generate',this,'#sf3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37');" id="relCaptcha"><div id="captchaDiv" captcha="true" name="" style="padding: 20px;background:#fff;border: 1px solid rgb(222, 222, 222);box-sizing: border-box;width:98.8%"></div><input placeholder="Captcha" id="captchaText" name="captchaText" changeitem="SIGNUP_FORM_FIELD" style="margin-top: 5px; height: 28px; padding: 2px; width: 98.7%; color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); border: 1px solid rgb(255, 255, 255); font-size: 12px; box-sizing: border-box; text-indent: 5px; font-family: Arial;" maxlength="100" type="text"><span name="SIGNUP_REQUIRED" id="capRequired" style="color: rgb(180, 0, 0); font-size: 11px; font-family: Arial; margin-top: -16px; margin-right: -2px; float: right;">*</span></div></div><div style="clear: both"></div></div><input type="hidden" id="secretid" value="6LdNeDUUAAAAAG5l7cJfv1AA5OKLslkrOa_xXxLs"><div style=" border-bottom:#ebebeb dotted 1px; margin-top:10px; clear:both;"></div><div id="REQUIRED_FIELD_TEXT" changetype="REQUIRED_FIELD_TEXT" name="SIGNUP_REQUIRED" style="color:#B40000;font-size:11px;font-family:Arial; padding:10px 10px 10px 0px; ">*Required Fields</div><div name="privacyPolicy" style=" padding:10px;width:100%;position:relative"><input type="checkbox" style="vertical-align:middle" name="PRIVACY_POLICY" value="PRIVACY_AGREED"><span style="vertical-align:middle;margin-left:5px">I agree to the <a href="https://www.uniserveit.com/privacy-policy/" target="_blank" style="text-decoration:none">Privacy Policy</a> and <a href="https://www.uniserveit.com/terms-of-services/" target="_blank" style="text-decoration:none">Terms of Use</a> </span></div><div style="padding:10px; text-align:center;"><input type="button" action="Save" id="zcWebOptin" name="SIGNUP_SUBMIT_BUTTON" changetype="SIGNUP_SUBMIT_BUTTON_TEXT" style="cursor: pointer; appearance: none; border-radius: 3px; background-position: center bottom; background-repeat: repeat-x; outline: none medium; padding: 5px 15px; text-align: center; color: rgb(255, 255, 255); font-size: 14px; background-color: rgb(212, 73, 73); border-style: solid; border-color: rgb(212, 73, 73); font-family: Arial; border-width: 5px; white-space: normal;" value="Join Now"></div></div></div></div><input type="hidden" id="fieldBorder" value="rgb(255, 255, 255)"><input type="hidden" name="zc_trackCode" id="zc_trackCode" value="ZCFORMVIEW" onload=""><input type="hidden" name="viewFrom" id="viewFrom" value="URL_ACTION"><input type="hidden" id="submitType" name="submitType" value="optinCustomView"><input type="hidden" id="lD" name="lD" value="1156bfe635c213f42"><input type="hidden" name="emailReportId" id="emailReportId" value=""><input type="hidden" name="zx" id="cmpZuid" value="136e3208c"><input type="hidden" name="zcvers" value="3.0"><input type="hidden" name="oldListIds" id="allCheckedListIds" value=""><input type="hidden" id="mode" name="mode" value="OptinCreateView"><input type="hidden" id="zcld" name="zcld" value="1156bfe635c213f42"><input type="hidden" id="zctd" name="zctd" value="1156bfe635bcf2b91"><input type="hidden" id="document_domain" value="marketingplus.zoho.com"><input type="hidden" id="zc_Url" value="cyhipqig-zgpm.maillist-manage.com"><input type="hidden" id="new_optin_response_in" value="2"><input type="hidden" id="duplicate_optin_response_in" value="2"><input type="hidden" id="zc_formIx" name="zc_formIx" value="3z6a8208c6abeefcb05b5f11089448fcc8b8e5fcb00d046c52a155007c46527b37"></div></form></div><div style="margin: 0px auto;margin-top:20px;text-align:left;height:76px;" id="privacyNotes" identity="privacyNotes"><span>Note: It is our responsibility to protect your privacy and we guarantee that your data will be completely confidential.</span></div></div></div><input type="hidden" id="isCaptchaNeeded" value="true"><input type="hidden" id="superAdminCap" value="0"><img src="https://cyhipqig-zgpm.maillist-manage.com/images/spacer.gif" onload="referenceSetter(this)" id="refImage" style="display:none;"></div></div><div id="zcOptinOverLay" oncontextmenu="return false" style="display:none;text-align: center; background-color: rgb(0, 0, 0); opacity: 0.5; z-index: 100; position: fixed; width: 100%; top: 0px; left: 0px; height: 988px;"></div><div id="zcOptinSuccessPopup" style="display:none;z-index: 9999;width: 800px; height: 40%;top: 84px;position: fixed; left: 26%;background-color: #FFFFFF;border-color: #E6E6E6; border-style: solid; border-width: 1px; box-shadow: 0 1px 10px #424242;padding: 35px;"><span style="position: absolute;top: -16px;right:-14px;z-index:99999;cursor: pointer;" id="closeSuccess"><img src="https://cyhipqig-zgpm.maillist-manage.com/images/videoclose.png"></span><div id="zcOptinSuccessPanel"></div></div>
