IT for Insurance & Brokers

IT That Protects Customer Data and Closes Faster

Insurance brokers and underwriting teams in Hong Kong handle some of the most sensitive customer data in financial services — health information, personal records, family details, and financial profiles. They also depend on the integration between underwriting systems, claims platforms, agent portals, and the rapidly evolving insurtech ecosystem. Uniserve provides managed IT services for insurance brokers and intermediaries, built around PDPO compliance, IA (Insurance Authority) alignment, and the operational uptime brokers need to win deals.

We support underwriting and claims processing systems, agent portal infrastructure, integration with insurtech platforms, secure customer data handling under PDPO, and the cybersecurity controls that protect both the firm and its customers. Whether you’re a Lloyd’s correspondent, a regional broker, or an insurtech-forward firm, our IT delivery is configured around how insurance work actually moves.

What We Handle for Insurance Brokers & Intermediaries

Underwriting and claims processing system support

Agent portal infrastructure and access management

Insurtech platform integration

PDPO-compliant customer data protection

Document management for policies and claims files

Disaster recovery for customer and policy records

Fix It All, Fast & Right

We don't just talk solutions — we deliver them.

At Uniserve IT Solutions, we offer a wide range of comprehensive IT services aimed at optimizing your business operations and enhancing your IT infrastructure. From daily support to long-term strategy, our services keep you running smoothly.

IT Support and Services

Uniserve provides customers with the highest quality of IT Support Services, including help desk, on-site, and remote support.

IT Infrastructure Services

24/7 monitoring plus server and network support — custom-fit to our partners’ needs.

Cloud Services

Disaster Recovery, Infrastructure as a Service, and Microsoft 365 — built around your business.

IT Management Services

Outsourced IT management, end user device management, IT planning, IT security, and incident response.

Cybersecurity

Security awareness training, cybersecurity support, phishing attack simulation, and incident response.

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Fill out our brief assessment to let us know about your current setup and requirements. Our team will provide you with a tailored quote or arrange a follow-up meeting, ensuring you get exactly the support you need.