Uniserve IT Solutions
Uniserve IT Solutions
Hospitality runs 24/7. When the booking engine drops, when guest Wi-Fi fails, when the POS goes down at dinner service — guests notice, reviews suffer, and revenue walks out the door. Uniserve provides managed IT services for hotels and resorts, restaurants and F&B, bars and nightlife venues, serviced apartments, and event venues — built for the always-on uptime hospitality demands.
We support property management systems (PMS), POS and kitchen display systems, online ordering and delivery integration (Deliveroo, Foodpanda), guest Wi-Fi infrastructure, channel managers and booking engines, PCI-DSS aligned payment processing, and the cybersecurity that protects both guest data and operational systems.
Hospitality IT problems happen at the worst times — Friday dinner service, Sunday brunch, the middle of a wedding reception. Uniserve’s managed IT support is built for the realities of always-on hospitality work: 24/7 monitoring, fast escalation, and pre-planned recovery for the systems that simply can’t go down.Hospitality IT problems happen at the worst times — Friday dinner service, Sunday brunch, the middle of a wedding reception. Uniserve’s managed IT support is built for the realities of always-on hospitality work: 24/7 monitoring, fast escalation, and pre-planned recovery for the systems that simply can’t go down.
24/7 monitoring matched to the hours you actually operate.
One IT partner across guest-facing systems, back-of-house, and operational infrastructure.
Card data protection configured to industry standards.
Reservation data, guest records, and POS transaction history protected and recoverable.
PMS, channel managers, keycards, multi-zone guest Wi-Fi.
Beverage POS, ID scanning, queue management, after-hours support.
Event software, AV integration, ticketing, floor planning.
POS, kitchen displays, Deliveroo/Foodpanda integration.
Hybrid PMS, smart home, community platforms.
Private banking, family offices, asset managers, insurance, and fintech — uptime, security, and audit-ready compliance.
Private clinics, dental practices, allied health, and aesthetics — protecting patient data, integrating EMR systems, and keeping appointments running on time.
Physical stores, e-commerce, F&B retail, and specialty brands — POS systems, multi-location inventory, and PCI-aligned checkout security.
Universities, international schools, training centres, and edtech — campus networks, learning platforms, and the always-on tools schools depend on.
Law firms, accounting firms, consultancies, and corporate services — secure client portals, document management, and the discretion clients expect.
At Uniserve IT Solutions, we offer a wide range of comprehensive IT services aimed at optimizing your business operations and enhancing your IT infrastructure. From daily support to long-term strategy, our services keep you running smoothly.
Uniserve provides customers with the highest quality of IT Support Services, including help desk, on-site, and remote support.
24/7 monitoring plus server and network support — custom-fit to our partners’ needs.
Disaster Recovery, Infrastructure as a Service, and Microsoft 365 — built around your business.
Outsourced IT management, end user device management, IT planning, IT security, and incident response.
Security awareness training, cybersecurity support, phishing attack simulation, and incident response.
Fill out our brief assessment to let us know about your current setup and requirements. Our team will provide you with a tailored quote or arrange a follow-up meeting, ensuring you get exactly the support you need.
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Unit 1 & 2, 19/F, The Strand, 49 Bonham Strand East, Sheung Wan, Hong Kong